Privacy Policy | Peltopia Comfort & Active Gear
Peltpoia.com
Last updated: August 21, 2026
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
Privacy Policy
At Peltopia, we respect your privacy and are committed to protecting the personal information you provide when you visit or use our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and how you can exercise your privacy rights.
Website: Peltopia
Business address: 52 Rue Basfroi, Paris, France
1. Information We Collect
Depending on how you use our website, we may collect the following information:
Information you provide directly
This may include:
- Your name
- Email address
- Billing and shipping address
- Telephone number
- Order and purchase information
- Information submitted through contact forms
- Newsletter or marketing preferences
- Any information you voluntarily provide when contacting us
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Device type
- Browser type
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- General location information
- Website interaction and usage information
We use this information to operate, secure, improve, and understand our website.
2. How We Use Your Information
We may use personal information for legitimate business purposes, including:
- Processing and fulfilling orders.
- Providing customer service and responding to inquiries.
- Managing your account, where applicable.
- Communicating with you about your purchases.
- Sending newsletters or promotional communications when permitted by law and, where required, with your consent.
- Improving our website, products, services, and customer experience.
- Understanding website traffic and user behavior.
- Detecting and preventing fraud, abuse, and security problems.
- Measuring the effectiveness of advertising campaigns.
- Complying with applicable legal and regulatory requirements.
We do not use personal information for purposes that are incompatible with those described in this Privacy Policy unless permitted or required by law.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help a website remember information about your visit.
We may use cookies for purposes such as:
- Keeping products in your shopping cart
- Remembering website preferences
- Understanding website traffic
- Measuring website performance
- Improving website functionality
- Measuring advertising performance
- Helping us understand whether advertising campaigns result in visits, purchases, or other actions
Some cookies may be provided by third-party service providers.
Where required by applicable law, we will request your consent before placing non-essential cookies or similar tracking technologies on your device. You can manage or withdraw cookie consent through the cookie settings available on our website, where applicable.
You can also adjust cookie settings through your browser. Disabling certain cookies may affect website functionality.
4. Analytics
We may use analytics services to understand how visitors use our website.
Analytics information can help us understand:
- Which pages receive visits
- How visitors navigate the website
- Which content is useful
- Where visitors generally come from
- How our website performs
We use analytics information to improve our website and marketing activities.
Where applicable, analytics providers may process information according to their own privacy policies.
5. Advertising and Tracking
Peltopia may use online advertising and conversion-tracking technologies to promote its products and measure advertising performance.
Depending on the services we use, advertising technologies may help us understand:
- Which advertisements generate website visits
- Which advertising campaigns generate purchases
- Which products visitors view
- Whether visitors interact with advertisements
- How advertising campaigns perform
These technologies may be provided by third-party advertising platforms.
Where required by applicable law, we will obtain the appropriate consent before using non-essential advertising cookies or similar tracking technologies.
Advertising partners may process certain information according to their own privacy policies. We recommend reviewing the privacy policies of any advertising platforms you interact with.
6. Marketing Communications
If you voluntarily subscribe to our newsletter or otherwise provide consent where required, we may send you information about:
- New products
- Special offers
- Promotions
- Website updates
- Parenting-related content
- Other information that may be relevant to our customers
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
We will not send promotional communications where applicable law requires consent and that consent has not been obtained.
7. Sharing Personal Information
We may share personal information with trusted service providers when necessary to operate our business.
These providers may assist with:
- Website hosting
- Payment processing
- Order fulfillment
- Shipping
- Customer support
- Email delivery
- Analytics
- Advertising and conversion measurement
- Website security
- Fraud prevention
We do not sell your personal information as a standalone product.
Service providers may only process information as necessary to provide services to us or as otherwise permitted by law.
We may also disclose information when required by law, legal process, court order, or to protect our rights, customers, website, or business.
8. Payment Information
Payments may be processed by third-party payment providers.
Peltopia does not intentionally store complete payment card details on its own servers unless explicitly stated otherwise.
Payment providers may collect and process payment information according to their own terms and privacy policies.
9. Order Information
When you place an order, we may retain information necessary to process and document the transaction, such as:
- Customer name
- Contact details
- Billing information
- Shipping information
- Products purchased
- Order date
- Order amount
- Transaction or order reference
We retain this information for customer service, accounting, legal, security, and business purposes as permitted by applicable law.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account information and passwords.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
12. International Data Transfers
Some of our service providers may process information outside the country where you live.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is carried out in accordance with applicable data-protection requirements.
13. Your Privacy Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, which may include:
- The right to request access to personal information we hold about you.
- The right to request correction of inaccurate information.
- The right to request deletion of certain information.
- The right to object to certain processing.
- The right to restrict certain processing.
- The right to request portability of certain information.
- The right to withdraw consent where processing is based on consent.
- The right to opt out of certain marketing communications.
- The right to manage applicable cookie and tracking preferences.
These rights are subject to applicable legal exceptions and requirements.
To exercise a privacy right, please contact us using the contact information provided below.
14. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate authorization.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.
15. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
We encourage visitors to review this page periodically.
17. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact Peltopia.
Peltopia
52 Rue Basfroi
Paris, France
Email: Please use the customer-support email address published on the Peltopia website.
Important Notice
This Privacy Policy is a general website privacy-policy template and should be reviewed against the actual services and tracking technologies used by Peltopia. In particular, you should make sure the final version matches the analytics, advertising, payment, email, cookie-consent, and other third-party services actually installed on your website.
12. Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to pe************@***il.com or by post to:
